Help center

Dear visitors, in order to prevent the spread of the corona-virus, we inform you that the card center will be closed and go to remote service for the period of quarantine !!! If you have any questions, please call +380630631100. Take care of yourself and follow the recommendations of the MOH !!!

You can visit the support center, that is located at 16A Lesia Ukraianka Str., Lutsk city. Here we can assist you with the purchasing or refilling the balance of the standard card or with receiving the Social Security special rate card or student/pupil card. Also for receiving of such cards you can address to Administrative services center ( 35 Lesia Ukrainka Str., Lutsk city) and to the Department of social policy ( 4a Volia ave., Lutsk city).   Also you can call on the hot line +380 332 74 11 00 and our specialist will answer to all your questions . Work Schedule: Monday – Friday 8:00 – 19:00 Saturday – Sunday 9:00 – 17:00 New List of Beneficiaries