How to use
Start the journey
Before get on the bus, the passenger should buy the transport card in the automated kiosk or in the ticket sales center. For further journeys the passenger should refill the balance of the card in the automated kiosk or in the ticket sales center.
Show the ticket
To pay for the journey the passenger should apply the transport card or QR-code from the mobile application to the validator. For receiving the QR-code it is necessary to press on the key “Show the ticket” in the mobile application.
Enjoy your trip
The passenger takes the place in the bus.
Where to buy
Passengers can buy a standard card and top up its balance at terminals or Citycard sales centers.
It is necessary to refill the transport card after the purchase of the transport card, because it has zero balance. You can do it in the automated kiosks, Citycard sales centers and on our website or through the mobile application.
We are here to help you
We will gladly assist you if you have any questions or encounter difficulties while using the Citycard. Please call the hotline number +380332741100, +38 063 063 11 00.