An electronic ticket is a ticket for contactless fare payment on public transport.
Types of electronic tickets:
– plastic transport card, which has a unique number,
– QR-ticket generated in the mobile application.

Transportation of passengers is carried out with fare payment using electronic tickets.
Electronic tickets can be purchased at terminals or generated in the CityCard mobile application.
Replenishment of electronic tickets:
– on the website of the Electronic Systems Operator www.citycard.ua,
– through the CityCard mobile application,
– in sales and replenishment terminals.

Passengers can buy the standard card and top up its balance in the automated kiosks Citycard.

Types of electronic tickets:
– plastic transport card, which has a unique number,
– QR-ticket generated in the mobile application.

Replenishment of electronic tickets:
– in sales and replenishment terminals,
– on the site citycard.net,
– in the mobile application CityCard Lutsk.

Find the nearest self-service terminal to top up your card. It can also be done on the website or in the mobile application.

The control will work on the line with special devices to check the registration of the electronic ticket.

Guests of the city can buy a transport card, generate a QR code in the mobile application or use PayPass/PayWave bank cards.

It is possible to pay for several passengers with standard transport cards, payment is accepted every 5 seconds. With preferential and student cards, the fare is paid only once for the cardholder’s trip.

No, it does not.

The balance of the card can be checked at self-service terminals, the mobile application and on the validator display after payment for the trip.

If you lose your electronic ticket, contact the hotline +38 0332 74 11 00, +38 063 063 11 00.

The validator display show information about successful payment and balance on your card.